Projectors Australia Privacy Policy
Projectors Australia is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy explains how we collect, use, store, and disclose your personal information when you visit our website, interact with us, or make a purchase.
1. What We Collect
We may collect the following types of personal information:
- Name
- Contact details (including email address, phone number, and postal address)
- Billing and shipping information
- Purchase and transaction history
- Demographic details such as postcode and preferences
- Technical information, including IP address, browser type, and device details
- Information provided through contact forms, surveys, or promotional campaigns
2. How We Use Your Information
We collect and use your personal information to:
- Process and fulfil orders
- Communicate order status, updates, or queries
- Respond to your enquiries or customer service requests
- Improve our website, products, and services
- Send promotional offers, newsletters, or marketing messages (only with your consent)
- Conduct market research or request feedback
- Comply with legal and regulatory obligations
You can unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.
3. Data Storage and Security
We take reasonable steps to protect the security of your personal information, whether stored electronically or in physical form. Our website implements industry-standard encryption, secure servers, and privacy practices.
We also maintain administrative, technical, and physical safeguards to prevent unauthorised access, misuse, alteration, or disclosure of your information.
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Analyse website traffic and usage patterns
- Store user preferences
- Improve your shopping experience
Cookies do not give us access to your computer or personal data, other than what you voluntarily share with us. You may choose to disable cookies in your browser settings, but doing so may limit some functionality of the website.
We may also use third-party tools such as Google Analytics to gather anonymous usage data.
5. Sharing of Information
We do not sell or rent your personal information. We may disclose it to trusted third parties where necessary to:
- Process payments
- Fulfil orders and shipping
- Provide customer service
- Host and operate our website and related services
- Comply with Australian law or respond to legal processes
Some of these third parties may be located outside Australia. Where this occurs, we ensure that your information is handled with appropriate safeguards in line with Australian standards.
6. Access, Correction and Deletion
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or outdated information
- Withdraw consent to marketing communications
- Request the deletion of your data, subject to legal limitations
To make a request, please contact us at admin@projectorsaustralia.com.au. We will respond within a reasonable timeframe.
7. Links to Other Websites
Our website may contain links to other websites. We do not have control over those sites and are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party websites you visit.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page. We encourage you to review this policy periodically to stay informed.
9. Contact Us
If you have any questions, concerns, or complaints regarding your privacy or this policy, please contact:
Privacy Officer
Projectors Australia
Email: admin@projectorsaustralia.com.au
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.